Case study · from a name to a system that improves itself

HANSEKREDIT: first a name, today a head start.

A loan broker for property owners, in business since 1997 – but without a brand, without a presence, without a system. In nine stages that became a company receiving qualified enquiries daily whose software gets better every week. All from one source, all built on one another.

Published in agreement with HANSEKREDIT · as of 15.09.2026

Profile

The case at a glance.

CustomerHANSEKREDITLoan brokerage for property owners, Norderstedt near Hamburg – eigentuemerkredite.de.
Starting pointBefore the nameThe collaboration began before there was a brand, logo or website.
TodaySuite in operationWebsite, ads, CRM, mail, accounting and AI work in one system.
RoleEverything from one sourceBrand, strategy, website, advertising, software, operation – ongoing.
The route

Nine stages. Each builds on the last.

No agency slide battle, but the actual order – and beneath each stage it says what it shows.

Stage 01

Name, logo, brand

At the start there was no relaunch but a blank sheet: name proposals, logo drafts, a colour world – in rounds, until the owner said: that is me. That work produced the name HANSEKREDIT and the blue you see on this page.

This is how the mark is built: the Hamburg city gate via the Waves of the Elbe, held in a shield — origin and security in one image. The flag in the shield says: active nationwide. Plus the wordmark in calm capitals and a blue that speaks to banks without looking like one.

Result: A name that stuck: HANSEKREDIT today carries the website, the ads and its own software.

What this shows: We supply proposals until the client identifies with their brand – not until the presentation is full.

Stage 02

A strategy for communication

Who is the target client – and what must they read in order to call? For HANSEKREDIT: property owners, often in situations where the bank says no. From that answer arose all the communication, from tone to page structure.

Owner of a property The bank says no — often a tight situation searches a human being, no platform

Result: The wording has held ever since: the same language from ad copy to first meeting.

What this shows: First the target client, then the strategy, then the material – not the other way round. That is how every Initial consultation.

Stage 03

First website – on the client's wish, with Wix

Eight main topics, one per audience – from the modernisation loan to follow-up financing. The client wanted Wix, so Wix it was: properly built, quickly live, and good enough to test the strategy in the market.

Wix — the first version Shopify Shopware WordPress Custom-built

We work with the system that suits the client — from page builder to custom code. The recommendation comes from us, the decision stays with the client. And if more is wanted: Landing pages, Relaunches and we build complete shops as well.

Result: Fast to market — and the strategy was tested before the big solution was built.

What this shows: We work with every platform, that serves the client – the recommendation comes from us, the decision stays with the client.

Stage 05

The big relaunch: bespoke development

Wix was the start, not the goal. The switch to individually developed pages brought the complete Redesign: own CMS with a news and knowledge area, automated mails and targeted Funnel routes for more conversions. Since then noticeably more enquiries come in: visitors find their way faster — and because bespoke code hits no page-builder limits, every idea was implemented exactly as intended.

HANSEKREDIT's website today: a dark blue presence with a clear enquiry route
The first version of the website (Wix), rebuilt: a light presence with a Hamburg motif and two buttons

Drag the slider: on the left the first version, on the right the website as it is live today.

Result: A shop window became a sales route: pages that bring enquiries.

What this shows: Pages that bring revenue – not pages that are just there.

Stage 06

New tracking, new campaigns – AI-supported

After the relaunch: tracking set up anew – as a goodwill gesture, not invoiced –, plus Google Ads with keyword research and campaign building, AI-supported. The new presence got the traffic it deserved – and the enquiries at the same time pushed SEO and GEO on.

Tracking rebuilt — as a goodwill gesture, not invoiced Keyword research, AI-supported Campaigns per product instead of scattergun SEO & GEO move with

Result: The new presence got targeted traffic — and the enquiries pulled SEO and GEO along.

What this shows: A website alone is not enough – it needs visitors, and you fetch those deliberately.

Stage 07

The Suite: everything comes together in one place

Then the biggest step: their own Back-end development, which brings everything together – the marketing origin on the case, the sales system, CRM, Mail system with templates, CMS connection, marketing analysis and Accounting – everything in one place, for several staff, with Integrations to banks, partners and clients.

Result: No more switching between inbox, spreadsheet and filing — one login, all cases.

What this shows: Everything comes together – the „Suite“, as we call it, brings every process to one place.

Stage 08

AI that works – and acts only on approval

Into the Suite moved AI integrations in: the accounting sorts itself automatic, the inbox is analysed, sales processes are observed – and an agent system checks everything, but only on approval round: the client need not start anything, only check and confirm. Plus an automated CMS with approval and a AI chat, which answers visitors' questions right on the website and makes the contact.

1The AI proposesA prospect writes — the Suite puts the finished reply in the approval area, with the case and its classification.
2The HANSEKREDIT team checksEverything waits gathered in one place — nothing slips out on the side.
The mail goes out only after approvalOne click — the Suite sends and documents. No action without a human first.

Result: Countless hours of working time saved — and no action without human approval.

What this shows: Countless hours of working time saved – through careful training on the client's own knowledge, not off-the-shelf AI.

Stage 09 · Today

A system that improves itself

Qualified enquiries daily from optimised ads (SEA) and organic ones daily from Google and AI searches such as ChatGPT – because the content works and the CTR is high. High Conversion rates, an ad account that partly optimises itself, enquiries that sorted automatically become, Reply mails from the trained knowledge. A system that kept improving through our training – and now trains itself.

Behind it stands grown Business intelligence: a broad network of its own data, in which the system knows what happened when and where — and what is running right now. Every action in daily business makes that network denser. HANSEKREDIT trains its own AI with its own operational business — and that makes the operational business better again.

Daily qualified enquiries from ads Daily organic enquiries — Google & AI search Reply drafts from the trained knowledge An account that partly optimised in-house

Result: The business runs, the lead grows — the collaboration continues.

What this shows: The business runs, the client is technically ahead of the competition — and the collaboration continues.

First-hand

What the owner says about it.

When we began there was not even a name. Today I have a brand, a website that brings enquiries, and a system that takes work off my hands every day – and still I decide in the end. What convinced me: nothing was ever sold to me that I did not need, and what was promised came. I work with nobody else on these matters, and I recommend STRUCTON to anyone who seriously wants to set up their business digitally.

Marco Heusmann · owner, HANSEKREDIT

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All details given come from the project itself. About the client's enquiries, deals and revenue we say nothing – those belong to them; the trend graph too is deliberately without figures. Further projects: Reference overview.

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